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Privacy Policy

At WonderPlay & Coffee, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us in person, online, or through our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number

  • Child Information: Name, age, and birthday (for party bookings or class registrations)

  • Payment Information: Credit/debit card details or other billing info (processed through secure third-party providers)

  • Usage Information: When you visit our website or sign up for services, we may collect data such as your IP address, browser type, or pages visited

  • Photos/Videos: With your consent, we may capture and share images from events or play sessions

2. How We Use Your Information

We use your information to:

  • Confirm reservations, bookings, and class registrations

  • Send newsletters, promotions, and event announcements

  • Provide customer support and respond to inquiries

  • Improve our services and website experience

  • Share photos (with permission) for marketing or social media

We do not sell or rent your personal information to third parties.

3. How We Protect Your Information

We take reasonable precautions to keep your information safe. All sensitive information (like payment details) is encrypted and handled by secure payment processors. Access to your data is restricted to staff who need it to provide services to you.

4. Your Choices and Rights

  • You can opt out of our marketing emails at any time by clicking “unsubscribe” in the email.

  • You can request that we delete or update your information by contacting us at [Insert Contact Email].

5. Children’s Privacy

While we serve children and families, we do not knowingly collect personal information from children without parental consent. All information collected about children (e.g., name, age for classes) is provided voluntarily by parents or guardians.

6. Third-Party Services

Our website or booking system may link to third-party tools or services (like payment processors or social media platforms). We are not responsible for the privacy practices of these external sites.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.

8. Contact Us

Have questions or concerns about your privacy?
Reach out to us at:


scott@wonderplaychicago.com

773-318-3881

Chicago, IL

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